StreamQuick answer
How you cancel Kayo depends on who bills you. Billed by Kayo: log in on the Kayo website, go to My Account → subscription → cancel. Billed by Apple, Google Play or Telstra: cancel through them. You keep watching until the end of the period you've paid for, and deleting the app doesn't cancel.
How to cancel, by billing method
| You pay through | Where to cancel |
|---|---|
| Kayo directly | Kayo website in a browser → My Account → subscription → cancel. You'll get a confirmation email with your end date. |
| Apple (iPhone, iPad, Apple TV) | Apple ID settings → Subscriptions → Kayo → Cancel |
| Google Play | Google Play → Payments & subscriptions → Subscriptions → Kayo → Cancel |
| Telstra | Telstra My Account or Telstra support |
Good to know before you cancel. Kayo may offer you a pause or a discount before confirming; you can accept or keep cancelling. Your access runs to the end of the current billing period, and refunds for unused days aren't standard, so cancel shortly before your renewal date. Free trials are different: cancelling a trial usually ends access straight away, and Apple- or Google-billed trials should be cancelled at least 24 hours before they end. If you cancel Kayo through Telstra billing, you may not be able to choose Telstra billing again later. You can resubscribe any time with the same account, for example when the AFL or NRL season starts again.
Cancelling to save money?
Tell us what you watch and we'll suggest a cheaper legal setup, like subscribing only during your sport's season.
Frequently asked questions
How do I cancel Kayo?
On the Kayo website (My Account → subscription → cancel), or through Apple, Google Play or Telstra if they bill you.
Does deleting the Kayo app cancel my subscription?
No, you have to cancel in your account or with your billing provider.
Do I get a refund when I cancel Kayo?
Usually not; access continues until the end of the paid period.
More: Kayo price and plans 2026 and Foxtel price per month.
Sources
- Kayo on Telstra: Telstra
- Cancellation guides: Subtracker
Questions about Kayo?
Message us and we'll help.
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