IPTV EPG in Australia: fix an empty or wrong TV guide (2026)

Updated 30 October 2026 · 6 min read · StreamAussie team

The EPG (electronic programme guide) is the TV guide in your IPTV app: what's on now, what's next and the full grid. Australia has an extra twist other countries don't: up to five time zones in summer, and three states and territories that don't use daylight saving. That's why the most common IPTV EPG problem in Australia isn't a blank guide but a guide that's an hour or more out.

01How the IPTV EPG works

The guide isn't part of the video stream. It's a separate file (usually in XMLTV format) that your app downloads and matches to each channel using an ID. With Xtream Codes logins the app fetches it automatically; with an M3U link it depends on the playlist including the guide address. Our M3U playlist guide explains the difference.

02Australian time zones and daylight saving

Daylight saving runs from the first Sunday in October to the first Sunday in April. If your device is set to "Sydney" but you live in Brisbane or Perth, the guide will be out by one to three hours for half the year.

03Fix it in your app

TiviMate

Settings > EPG > Update EPG. For a time shift, use EPG time shift in the playlist settings. Add a source under EPG sources if none is listed. More in TiviMate.

IPTV Smarters Pro

On the home screen, select the refresh icon next to Live TV or Install EPG. Time zone is under Settings > Time format and the device's own date settings. See IPTV Smarters Pro.

Smart TV apps (IBO Player, SmartOne, SET IPTV)

These use the guide included with your playlist. Reload the playlist in the app's settings or re-upload it on the app's website, and check the TV's own time zone setting.

04Set the right time zone on your device

• Fire TV: Settings > Preferences > Time Zone.
• Android TV / Google TV: Settings > System > Date & time; turn off automatic time zone if it picks the wrong city.
• Samsung / LG: Settings > General > Time (or Time & Date) and set your state or city.

05Still empty?

Clear the app's cache (not its data), reopen it and let the full guide download. Large guides can take a minute on a Firestick. If it's still blank, message support with your app name and a channel that's missing data.

06Frequently asked questions

What is EPG in IPTV?

The electronic programme guide: the TV guide grid showing what's on each channel now and later. It's downloaded separately from the video, usually in XMLTV format.

Why is my IPTV TV guide an hour out?

Usually because the device's time zone doesn't match your state, especially in Queensland, WA and the NT, which don't use daylight saving. Set the time zone to your city or use the app's EPG time shift.

Why is my IPTV EPG empty?

The app hasn't downloaded the guide or doesn't know where it is. Refresh the EPG in settings or add the EPG link from your welcome email.

Does Xtream Codes include the EPG?

Yes. With an Xtream Codes login, apps like TiviMate and IPTV Smarters fetch the guide automatically.